On-Time Pharmaceuticals: Your Delivery
At our online drugstore, you can choose from two shipment methods: regular delivery and express delivery.
Regular delivery: Ordering through regular delivery could take a few weeks. We cannot provide tracking for this method. You receive free regular delivery for orders over [amount].
Express delivery: Normally, express delivery only takes a few days, and you can do online tracking. Some packages will be delivered faster than others. When you make an order over [amount], you receive free express delivery.
When you order medication to Hong Kong, keep in mind that the laws for mainland China and Hong Kong will be different related to medicines. For example, buying it with health insurance from Hong Kong will differ from buying it with health insurance from China.
Discreet Packaging: We respect your privacy and label all packaging discreetly for your own protection and confidentiality.
After we receive an order, we immediately initiate the shipping process. We usually ship orders within 48 hours with most orders going out in 24 hours. Orders made on a weekend usually get sent on Monday morning.
All the pharmaceuticals on our site are available for shipping after making a purchase. Hong Kong sometimes may not have the medication that you want, which makes an online option even more attractive because of the better selection.
In the event that there’s a problem with the shipping, we request that you would please contact us as soon as possible if you do not receive your package within 10 days of express delivery and within 3 weeks of airmail.
We offer support for this with the following methods:
- Going to our online support center and submitting a ticket
- Making a request through our website
- Responding to the email we sent
If you would like to receive more information about our shipping process, feel free to speak with us on our contact page.